Shipping Policy – Sanavar

At Sanavar, we are committed to delivering your products quickly, safely, and reliably. Please read our shipping policy carefully before placing an order.

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Company Information

Sanavar products are operated and fulfilled by:

Spruce Commerce & Operations d.o.o.
Obrov ul. 10
21215 Kaštel Lukšić
Croatia

📧 Email: spruce.commerce.operations@gmail.com
📞 Phone: +31649025330

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Shipping Costs

We are happy to offer:

✅ Free Shipping on all orders

There are no additional shipping charges at checkout.

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Delivery Time

Orders are typically delivered within:

1–3 business days

Delivery times may vary slightly depending on your location, weekends, public holidays, or courier delays.

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Order Processing

Orders are processed on business days (Monday–Friday).
Once your order has been dispatched, you will receive confirmation via email.

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Returns Policy (Supplements)

Due to the nature of our products (dietary supplements), we can only accept returns under strict conditions for hygiene and safety reasons.

Return Window

You may request a return within:

14 days of receiving your order

Return Conditions

Returns are only accepted if:

• The package is unopened

• The product is unused

• The item is returned in its original condition and packaging

Opened supplements cannot be returned.

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Return Shipping Costs

Customers are responsible for paying the return courier/shipping costs.

We recommend using a tracked shipping service, as we cannot guarantee receipt of returned items without tracking.

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Contact Us

If you have any questions regarding shipping or returns, please contact us:

📧 spruce.commerce.operations@gmail.com
📞 +31649025330